Qualintra's multilingual Service Center is run by a professional and dedicated team whose priority is at all times focused on your needs. Every question finds the right answer; every problem finds its solution.  Professional Qualintra's Service Center handles all communication and logistic matters throughout your Feedback project.

Taking care of the details for you

At the start: we set up the necessary tools and communicate to your employees. Throughout the project: we manage all logistics; we provide assistance to your employees; we liaise with you regularly and keep you informed on the status of your project; we do our best to ensure maximum participation from your employees. At the end: we ensure that you receive best-in-hand reports.

State-of-the-art tools

Qualintra’s Service Center is backed up by highly competitive in-house developers and technical tools and solutions. These are regularly adapted to answer to our client’s needs within the best deadlines.  

We are there for you

Our project is the essence which motivates and drives our Service Center. We do our best at all times to make sure that your Feedback project with Qualintra runs smoothly for your company and all your employees involved. Our clients generally consider our Service Center to be highly proactive and reactive. “We can count on you!” is feedback we receive more than often.  

Rachelle Weber Ogunyinka Customer Service Representative

My role is to launch and manage 360° feedbacks as well as employee surveys in general. I accompany our clients throughout their projects with Qualintra. I communicate with your HR team and your employees. I handle issues or questions that your employees might encounter and provide all necessary assistance. My concern is to be the best bridge between Qualintra, your company and your employees throughout your project. I also ensure that our consultants get the required reporting statistics once your project reaches the end of a phase. I enjoy being there for you and I am quite stubborn about making your collaboration with Qualintra a smooth-going success.

 

The Feedback Plateform

 

Qualintra has developed internally its Feedback Platform because no projects are alike and we needed the maximum flexibility to deploy complex feedback projects for our clients.

The Feedback Platform, 7 years in the work, is developed around .NET technologies, SQL databases and custom designed modules (authentifcation, security, vizualisation etc.).

It allows us to run surveys and 360° Feedback in any language, with full customisation. Our feedback projects are deployable worldwide within very short notice. All our clients praise the efficiency of the platform.

 

When we combine our Feedback Platform and our scientific methodologies, with the Expertise of our consultants and the customer dedication of our Service Center, we provide a full service that is today unmatched in Europe.